This privacy policy (“policy”) will help you understand how HSC Systems Limited (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use www.hsc.co.ke (“HSC Systems Limited”, “service”).
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
What User Data We Collect
When you visit the website, we may collect the following data:
- Your IP address
- Your contact information and email address
- Other information such as interests and preferences
- Data profile regarding your online behavior on our website
Why We Collect Your Data
We are collecting your data for several reasons:
- To better understand your needs
- To improve our services and products
- To send you promotional emails containing the information we think you will find interesting
- To send you marketing communications by email relating to our work which we think may be of interest to you and where you have specifically agreed to this
- To reply to enquiries you send to us
- To contact you to fill out surveys and participate in other types of market research
- To customize our website according to your online behavior and personal preferences
When We Share Your Data
We will only pass your data to third parties in the following circumstances:
- You have provided your explicit consent for us to pass data to a named third party
- We are using a third party purely for the purposes of processing data on our behalf and we have in place a data processing agreement with that third party that fulfils our legal obligations in relation to the use of third party data processors
- We are required by law to share your data
In addition, we will only pass data to third parties outside of Kenya where appropriate safeguards are in place as defined by Section 48 of the The Kenya Data Protection Act, 2019.
How Long We Keep Your Data
We take the principles of data minimisation and removal seriously and have internal policies in place to ensure that we only ever ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required.
Where data is collected on the basis of consent, we will seek renewal of consent at least every three years.
Rights You Have Over Your Data
You have a range of rights over your data, which include the following:
- Where data processing is based on consent, you may revoke this consent at any time and we will make it as easy as possible for you to do this (for example by putting ‘unsubscribe’ links at the bottom of all our marketing emails)
- You have the right to ask for rectification and/or deletion of your information
- You have the right of access to your information
- You have the right to lodge a complaint with the Office of the Data Protection Commissioner (ODPC) if you feel your rights have been infringed
Safeguarding and Securing the Data
HSC Systems Limited is committed to securing your data and keeping it confidential. HSC Systems Limited has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Our Cookie Policy
A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website. Cookies are used by many websites and can do a number of things, e.g., remembering your preferences, recording what you have put in your shopping basket, and counting the number of people looking at a website.
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you visit and spend the most time on).
The data we collect by using cookies is used to customize our services and products to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies do not allow us to gain control of your computer in any way. The information collected about usage of our website is not personally identifiable. The data is collected anonymously, stored, and used by us to create reports about website usage. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.
Links to Other Websites
Our website may contain links that lead to other websites. If you click on these links, HSC Systems Limited is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
- Choosing not to provide optional information – Only fill in the fields marked as required
- Withholding consent – If the form includes a checkbox for consent to use your data for marketing or other purposes, you may choose not to check it
- Contacting us directly – You may request restriction or deletion of your data by contacting us through the provided contact details
- Using browser settings or privacy tools – Adjust your browser or device settings to limit cookies or trackers that may collect additional data
- Requesting restriction under data protection laws – Under the Kenya Data Protection Act, 2019, you have the right to request that we limit how we process your personal data, especially if you believe it is inaccurate, being used unlawfully, or is no longer necessary for the purpose it was collected
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
HSC Systems Limited will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.